Customs clearance runs on phone calls, WhatsApp threads, and spreadsheets. We think it shouldn't.

Every Customs House Agent knows the routine: a shipment's real status lives across a phone call with the port, a WhatsApp thread with the client, and a spreadsheet nobody fully trusts. When a client asks "where is my container?", the honest answer often takes longer to find than it should.

Terminal IQ started from that exact problem. We built it to give CHA teams one place where a shipment's status, the job it belongs to, and every client conversation about it, live together — so the answer to "where is my container?" is always one lookup away, not three phone calls.

That same idea extends to how clients get updates: instead of someone on your team manually messaging every client at every stage, Terminal IQ sends the update itself, directly on WhatsApp.